Specializations of our IT Recruiters
IT management includes the organization of processes and tasks in the IT sector. It is not limited to the technical processes of services but their efficiency and quality , system stability , compliance with the legal framework and distribution of tasks – or simply put, the alignment of IT with the company’s goals. Furthermore tasks are not always mutually exclusive and they often overlap.
IT Resource Management
Control of the technical methods used and the employees within IT are at the center of IT resource management. This encompasses the use and management of hardware and software resources, and the management of both internal and external IT staff.
IT Controlling is a specific field of controlling and deals with the planning, organization and management of IT resources and their alignment with the company’s goals. Budgeting and time monitoring long with a monthly target / actual variance analysis and the identification and assessment of specific IT risks can be included.
The legal and organizational framework, the tasks, responsibilities and competencies of an IT department can be summarized under the term IT Governance (ITG). These companies can use reference models that are based on the provisions of the legislators and regulators.
IT Risk Management
The failure of computer systems within a business or organization can have serious consequences. A primary responsibility of IT Risk Management includes recognizing, evaluating and controlling risks in the IT area. In addition to security it is also important to monitor the risks in the areas of availability, performance and compliance.
IT Compliance ensures the implementation of and compliance with the legal requirements in information technology. These include concrete measures for the organization, management and control of IT systems of a company.
IT Service Management
IT Service Management (ITSM) is not strictly about the development of IT solutions, but rather to assess the efficiency of the processes. ITSM measures the efficiency of IT solutions, controls the fulfillment of the service level expectations of the end user and checks that the business processes are mapped correctly by the IT.
IT Program Management
IT program management includes the coordination of schedules, coordination of IT resources, management changes and other operational tasks. The delineation for IT project management is fluid and ultimately a matter of interpretation.
IT Portfolio Management
Medium and larger sized companies often run multiple IT projects at the same time, with some overlap. The task of the IT portfolio management division is to plan resources to ensure the management of cross-project dependencies and a fast and appropriate implementation of projects.
IT Project Management
Projects are referred to as temporary, complex, thematically well-defined and often cross-sectoral projects in IT, requiring organizational measures. Defining, planning, controlling, monitoring and exiting of IT projects is referred to as IT project management (PM). There are many established and standardized procedures.
IT projects do not function properly without pragmatic and targeted software management. Only through the strict control of budgets, scheduling and the right team set-up software can projects achieve the intended target. This requires a continuous coordination between the business requirements and the technical framework.
For optimal support of tasks in sales, administration, research and development, a company is dependent on the best possible IT architecture and infrastructure. IT architecture includes hardware, infrastructure, networks, software, data backup as well as the necessary interfaces. Service-oriented architectures (SOA) are adapted to provide for various applications with precisely defined interfaces. This grows the IT landscape and supports the smooth running of IT processes.
Programming languages are formal languages that run on a computer for the formulation of algorithms, data structures and calculation rules. For programming, there are hundreds of programming languages, but only about ten languages are popular and are often used. Whilst some languages have completely disappeared, new languages with different features are constantly being developed.
Data is often permanently stored in databases or database systems in electronic systems. The purpose of a database is to include a large amount of data and provide needed subsets on user requirements. Database specialists take care of the construction, development and maintenance of a database, as well as the integration into the IT infrastructure.
Development & Design
Specialists for Development & Design help companies in the implementation of individual software solutions. This begins with the recognition of the needs of a user, advice, a concept and to the programming and installation of software, the training of users and administrators, as well as a solid follow-up.
Quality & Testing
In the process of software development, testing activities often start at an early stage. Test specialists are certified in one or more subject areas. You define, together with the developers to test criteria, develop test plans, perform benchmark tests and provide proposals for optimization of software.
Rollout & Implementation
During the implementation and rollout of software solutions, many companies frequently face organizational problems. Our specialists for rollout and implementation ensure that deadlines are met, that processes optimally support and inform the employee concerned and involved. The aim is to avoid follow-up costs and to realize the desired innovation.
IT Service Support
IT Service Support helps users solve their hardware or software problems, and ensures the restoration of a defined operating state. The requests (service requests) are often recorded on a Service Desk and classified, the first assistance makes or forwards the request for further processing to the appropriate specialists.
The Service Desk also coordinates the activities of the following support units such as Incident Management, Release Management, Configuration Management and Change Management.
The specialists of IT Incident Management (including IT fault management) examine the entire organizational and technical processes to detect malfunctions or security incidents. The spectrum ranges from technical problems to attacks onIT infrastructure. The goal is the fastest possible restoration of a normal operating state.
As part of IT Service Support the Release Management team takes care of the introduction and release of new hardware or software. The tasks of the employees are in agreement with the change management planning and monitoring of the rollout. The Release Management team manages the technical requirements for the distribution and installation of new hardware and software components into the productive IT infrastructure and performs a final check.
The Configuration Management team coordinates the configuration of the functional and technical characteristics of products, as described in the configuration details of those products. The aim of staff is also to document the degree of compliance with the functional requirements that serve as the basis for change management.
The framework, market and environmental conditions for IT infrastructure are constantly changing. Among the most important tasks of change management includes the control and efficient adaptation of IT infrastructure whilst minimizing the risks for the operation. The staff ensure that the change to standardized methods and procedures are applied consistently.